About Us
Philosophy
Concenter Services is not your typical technology company. Unlike the competition, our solutions are designed to be customizable to your particular business needs. We believe the best customer service paired with a great system equals collaboration and partners for life!
Concenter Services takes data security seriously. In addition to the security inherent to the Salesforce platform, you can rest assured that everyone you work with on our team will have undergone a Criminal and Financial background check. With many years of experience in this area, we take our reputation – and yours – very seriously. We aim to be your most trusted partner.
Community
As a Salesforce Partner we have joined the Pledge 1% Salesforce model. “Pledge 1% invites all entrepreneurs and their companies to commit important resources (product, time, and resources) to support integrating philanthropy into their business from an early stage.” With this pledge we can help improve our community by contributing to schools and organizations like My Possibilities and the Dallas Hearing Foundation.
Most recently we have volunteered our resources for non-profit organizations My Possibilities and Dallas Hearing Foundation. My Possibilities is a 501(c)(3) for cause organization serving adults with disabilities such as Down Syndrome, Autism, Asperger’s, Prader-Willi, head injuries and more. Dallas Hearing Foundation is a non-profit foundation dedicated to giving the gifts of hearing and speech to children and adults with hearing loss. We donate our professional service skills to enhance and maintain the Salesforce CRM for these highly respected organizations.
We have also partnered with the Financial Advisory department of colleges like Texas Tech University and Utah Valley University to provide access to XLR8/Salesforce so that the future Advisors gain some real world system experience.
Our Customers
Another way we are unlike most technology vendors is that we cultivate an ongoing relationship with our clients. When the implementation project is complete, we are just beginning the long-term communication and information exchange that has made Concenter Services and our clients so successful through the years.
Keeping in touch with XLR8 clients means we stay abreast of what is needed to ensure efficiency and productivity through the CRM. Regular updates are provided through newsletters, release notes, monthly webinars, and our XLR8 XCHANGE. Ideas for enhancements come directly from current clients so that the entire XLR8 community benefits. We are grateful to our clients for this symbiotic relationship, and it’s because of them that we remain dedicated to providing the best possible product and service.
